The first step will be to add both the client and co-client into PreciseFP if you haven't already done so. The client will be listed as the primary account holder.
Once the client and co-client have been added as account engage the primary account holder with the account opening form. *If the primary account holder is the co-client engage the co-client by clicking on the drop down arrow to the right of the engage button and select "Engage co-client" Do not engage both as this will cause issues with the eSignature and create two forms!
Choose the Account Opening form
*To prefill the form before sending to your client please view this help article before proceeding*
What your client sees when they open the form
The first time they open a PreciseFP/SSG Form they will be required to enter in their PIN.
*The PIN is only needed the first time the open a PreciseFP/SSG form. After they create a password this will be all that is needed to access the forms.
Next step for your client will be to create a password
Once they click on create it will take them into the form. (More than likely you'll have almost all of this pre-filled out once the client opens it leaving them with as little work as possible)
Once they navigate to the final page, the signature page, they will see this.
If it is just the two of them that need to sign (no other signatures would be required) then they can click on Digital Signature(s)
In this example I sent the form to Charles' email and he is the one currently logged into the form. He can click in his signature field and then eSign it. If he were to click in Katherine's signature spot it would look like this:
After Charles is done signing Katherine can then jump in and sign-in. This prevents the client from actually signing as the co-client.
As Charles I am going to go ahead and sign the form in my signature field by clicking where it says "Click to Sign" to the right of my name.
Once the client has signed they can click on Save. The signature will now be on the form. These same steps are needed for the Initials field as well.
Now it's time for the co-client to sign. They will need to click in their signature field and then click on the Sign-In button.
*Note the co-client would need to be present in the same room as the client in order for them to login to sign the same form*
Co-client will now need their security PIN.
And to create a password
Now my co-client is logged in and ready to eSign.
They will need to click in their signature field.
Click on Save
Once they've signed and initialed they can then click on the Finish button to complete the form.