Overview:
At PreciseFP, we understand how important it is to keep client data up to date for accurate financial planning and efficient client management. The Personal Information Review feature is designed to help you streamline the process of gathering and maintaining current client information during their annual review. This tool leverages PreciseFP's data maintenance power, making it easier than ever for clients to review, update, and confirm their details, all while saving you time.
How the Personal Information Review Works:
As part of the annual client review process, sending a pre-filled fact finder to your clients allows them to quickly assess whether any of their information has changed. This process empowers your clients to make updates or confirm that everything is still accurate, without requiring back-and-forth communication. Here's how it works:
Send the Pre-Filled Fact Finder: Using PreciseFP, send a pre-filled Personal Information Review fact finder to your clients. The fact finder includes all their current details, so they only need to review it and indicate any necessary updates.
Client Review Process: Once the client opens the review, they will be prompted with dynamic questions about their personal information. These questions will allow them to respond in one of the following ways:
'No' - If no updates are needed, the client can click 'No' to proceed to the next page.
'Yes' - If there are updates or changes to any of their information, they can click 'Yes' to make necessary updates or edits.
'No, but show me my information, please' - If the client is unsure but would like to review their current information first, they can select this option to view their existing details before making any edits.
Client Makes Edits or Confirms Information: After responding to the prompts, clients can make any required changes to their information. Once they’ve made their updates, they will simply submit the review back to you.
Updating Your Systems: Once the engagement has been completed and the client has submitted their updated information, it is essential that you update your internal systems. Don’t forget to sync this information with your CRM, financial planning software, and any other relevant systems you use. This ensures that all data is consistent across platforms and up-to-date for your client’s ongoing financial needs.
Best Practices for Using the Personal Information Review:
Make it part of your annual process: Incorporating the Personal Information Review as part of your yearly client review is a great way to stay on top of data maintenance and avoid any gaps in client information.
Customize your communication: Ensure you send a friendly and personalized message when sharing the pre-filled fact finder with your clients. This helps them feel more engaged and reassured that the process will be smooth.
Monitor client responses: After sending the review, keep track of client submissions. Follow up with clients who have not yet responded to ensure all information is up to date before the review meeting.
Update your systems promptly: Once the client has confirmed their details, don’t forget to manually update your CRM, financial planning software, and any other platforms you use to manage their data. This is key for keeping your client’s information accurate across all systems.
Benefits of the Personal Information Review:
Efficiency: Clients can review and update their details on their own time, reducing the need for back-and-forth communication.
Accuracy: Ensure that all client information is current and accurate, reducing errors in financial planning.
Seamless Integration: Easily update your CRM, financial planning software, and more with minimal effort.
Client Satisfaction: Clients will appreciate the ease and convenience of having control over updating their personal information.
By implementing the Personal Information Review feature, you are not only ensuring your data is up to date, but you are also providing an efficient, client-friendly process that improves your workflow and enhances client satisfaction.
Need Help?
If you have any questions about using the Personal Information Review feature or need assistance with the setup, please don’t hesitate to reach out to our support team via chat. We’re here to help!