How to reach support and hours of operation.

Updated over a week ago

Why do we not provide a telephone number?

We find that 95% of the inquiries we receive can be answered by email/chat. Since we are committed to a very fast turnaround via email/chat, and since email/chat is much more efficient than voice, we save money. And if we save money, you save money, since we pass along the savings to you, the financial professional. Of course, if your issue can’t be resolved via email/chat, we are more than happy to schedule a call with you.

Live support is available Mon. - Fri. 9am - 6pm ET

Chat:  You can chat with us via our website or through your dashboard by clicking on the green chat icon in the lower right hand corner.

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