LPL FAQ
Updated over a week ago

FAQ:

What is a data-gathering solution, and how does it benefit me as an LPL Rep?

PreciseFP, approved by LPL, eliminates data entry tasks, reduces errors, and overcomes bottlenecks in the data collection process. It offers seamless integration, ensures compliance, and ultimately increases the level of customer service you can provide to your prospects and clients.

How do I sign up?

  • For LPL Affinity Users

    1. Visit PreciseFP website to begin the trial

    2. Once registered, you'll receive an activation link via email

    3. With the activation link, you'll be prompted to enter your credit card information. After doing so, please enter your promo code in the Coupon Code Dialogue Box.

By following these steps, you will successfully complete the sign-up process for PreciseFP and gain access to its features and functionalities.

How do I add a user?

  1. Click on the Settings Icon: Locate and click on the Settings Icon, located in the bottom left-hand corner of the PreciseFP interface.

  2. Choose Users tab: Once in the Settings menu, navigate to the "Users" tab and click on it.

  3. Click on the plus sign: Look for the plus sign (+) symbol, positioned in the top right-hand corner of the Users page, and click on it.

  4. Provide user details: Fill in the necessary information for the new user, such as their name, email address, and any other required fields.

  5. Save the changes: After entering the user's details, click on the "Create" button to finalize the addition.

  6. Activation email: The newly added user will receive an email containing a link. This email will prompt them to activate their account and create a password.

By following these steps, you can successfully add a new user to PreciseFP. The added user will receive an email for account activation, allowing them to access the system and set up their password.

What types of data can be gathered using this solution?

PreciseFP offers the capability to gather various types of data to support comprehensive client information. The following are the types of data that can be collected using PreciseFP:

  • Contact level data: PreciseFP enables the gathering of contact information, including client or prospect details such as name, address, phone number, and email address. This data is crucial for maintaining accurate client records and facilitating communication.

  • Account-level data: With PreciseFP, financial advisors can collect data related to clients' individual accounts, such as investment account details, insurance policies, retirement plans, and other financial holdings. This data helps advisors gain a holistic view of their clients' financial situation.

  • Household-level data: PreciseFP allows for the collection of data at the household level, providing a comprehensive understanding of the financial dynamics within a client's household. This includes information about shared accounts, joint investments, and other relevant details that contribute to a more accurate financial analysis.

By leveraging PreciseFP, financial advisors can gather a wide range of data, including contact information, account-level data, and household-level data. This comprehensive data collection empowers advisors to provide tailored financial advice and deliver a high level of customer service to their clients.

How does the data-gathering process work? Is it automated or manual?

The data-gathering process with PreciseFP is designed to be user-friendly and efficient. Here's how it works:

  • Choose the form: Once you have identified a prospect or client for whom you need to gather data, you can select the appropriate form in PreciseFP. These forms are customizable and can be tailored to collect specific information based on your needs.

  • Send the form link: After selecting the form, PreciseFP will send the engagement directly to the prospect or client via email. They will receive the email containing the link to access and complete the form.

  • Prospect or client completes the form: Upon receiving the email with the form link, the prospect or client can click on it to access the form. They will be directed to a user-friendly interface where they can enter the required information. This process allows them to provide their data in a medium they prefer and at their convenience.

  • Automated data entry: When the prospect or client completes the form, PreciseFP's automation capabilities come into play. The data they enter is automatically captured and stored in the system, eliminating the need for manual data entry. This automation significantly reduces the risk of human error and ensures accurate data collection. From there you can export information to your CRM or financial planning software. You can even import contact information in from your CRM to pre-fill forms.

By leveraging PreciseFP, the data-gathering process becomes streamlined, automated, and efficient. Advisors can initiate the process by selecting the appropriate form, sending the form link to prospects or clients, and then allowing them to complete the form online. The automated data entry feature saves time and minimizes errors, ensuring that the collected data is accurate and readily available for analysis and decision-making.

What security measures are in place to protect the confidentiality and integrity of the collected data?

Please see PDF on this page for an outline of security measures that can be shared with clients to answer questions.

Is training and support provided to help our staff understand and effectively use the solution?

PreciseFP offers a range of training and support resources to assist your staff in understanding and effectively using the solution. Here are the available options:

  • Chat Support: On every page of the PreciseFP platform, you will find a Chat button located in the bottom right-hand corner of the screen. By clicking on this button, you can engage with a PreciseFP representative through the chat interface. They will be able to answer your questions, provide guidance, and share tips, tricks, and best practices to help you make the most of the solution.

  • Knowledge Base: PreciseFP provides a comprehensive Knowledge Base where you can search for specific topics, keywords, or phrases. This resource returns results in the form of text-based articles and screenshot demonstrations, offering step-by-step instructions and explanations. In addition to general content, the Knowledge Base includes getting started materials and pre-built playlists to aid in your learning process.

  • YouTube Channel: PreciseFP maintains a dedicated YouTube channel where you can access various hosted webinars. These webinars cover a range of topics, including partner webinars, topical sessions, and advisor spotlight sessions. By visiting the PreciseFP YouTube channel at https://www.youtube.com/@PreciseFPYouTube you can access these recorded sessions to gain insights and enhance your understanding of the solution.

  • Live Webinars: PreciseFP conducts live webinars to provide training and insights. LPL-specific webinars are available twice a month, allowing you to attend and participate in real-time. Additionally, there are regular live webinars featuring partners, advisors, and specific features. These sessions offer interactive learning opportunities and allow you to stay up-to-date with the latest developments in PreciseFP.

By utilizing the training and support resources provided by PreciseFP, you can ensure that your staff receives the necessary guidance and knowledge to understand and effectively use the solution. Whether through live chat support, a comprehensive Knowledge Base, recorded webinars on YouTube, or live webinars, PreciseFP is committed to helping you maximize the value of their solution.

Can the solution be customized or tailored to our specific needs?

Yes, PreciseFP offers extensive customization options, allowing you to tailor the solution to meet your specific needs. Here's what you need to know:

  • Notifications and Alerts: PreciseFP enables you to customize notifications and alerts according to your preferences. You can set up notifications to receive alerts for form submissions, client interactions, or any other relevant events. This customization ensures that you stay informed and can respond promptly to important updates.

  • Forms and PDFs: PreciseFP allows you to create and customize forms and PDFs based on your data-gathering requirements. You can design forms that capture the specific information you need from prospects or clients. Additionally, you have the flexibility to customize the appearance, layout, and branding of these forms to align with your business's visual identity.

  • Tailored Data-Gathering Projects: PreciseFP empowers you to create data-gathering projects that align with your unique needs. You can define and structure projects to collect the precise information necessary for your engagements with prospects or clients. By tailoring the data-gathering process, you can ensure an optimal experience and enhance the quality of the data you collect.

With PreciseFP, you have the ability to customize and tailor various aspects of the solution to align with your specific requirements. From notifications and alerts to forms and PDFs, you can create a personalized and seamless engagement process with your prospects or clients. This customization capability enables you to assemble the perfect solution that meets your unique data-gathering needs and reflects your brand identity.

Can the solution integrate with our existing systems and platforms?

PreciseFP offers integration capabilities to ensure seamless connectivity with your existing systems and platforms. Here's what you need to know:

  • Integration with CRM and Financial Planning Software: PreciseFP is designed to integrate with a wide range of Customer Relationship Management (CRM) systems and financial planning softwares. These integrations allow for the smooth transfer of data between PreciseFP and your preferred CRM or financial planning tools. By integrating, you can consolidate your data and streamline your workflows.

  • Unique setup and data sharing potential: Each integration with PreciseFP is unique, with specific setup requirements and data sharing capabilities. The integration process will depend on the specific CRM or financial planning software you are using. PreciseFP provides support and documentation to guide you through the integration process.

  • Explore integration options: To find out more about the integration possibilities with your existing systems and platforms, you can visit the PreciseFP Partners page. This page provides detailed information about the integration partners and how they work with PreciseFP. You can access the Partners page at the following URL: https://precisefp.com/partners/.

By leveraging the integration capabilities of PreciseFP, you can enhance the efficiency of your workflows by seamlessly connecting your data across different systems and platforms. Integration with CRM systems, financial planning software, and other solutions allows for a unified and comprehensive approach to data management and customer service.

How do I setup my email disclosure?

Email notifications must contain your approved disclosures. For guidance on setup, click here.

Sign up to register for an LPL-dedicated coaching session:

Please click on the chat icon in the bottom, right-hand corner for any additional questions and we're happy to help!

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